Help and Support

Service Unavailable errors

Tagged: , , ,

Viewing 5 reply threads
  • Author
    Posts
    • 5th May 2020 at 2:36 pm #2441
      Matthew Brown
      Keymaster

      If you see an error like this:

      Service Unavailable
      The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

      I am aware of it. Generally, hitting refresh (F5)  makes it go away for a while. I’m trying to find the fault please be patient with me.

      • This topic was modified 3 years, 11 months ago by Matthew Brown.
    • 5th May 2020 at 4:09 pm #2447
      Matthew Brown
      Keymaster

      Still working on it. The amazing 20i team have been helping. Best hosts ever.

    • 5th May 2020 at 5:35 pm #2450
      Matthew Brown
      Keymaster

      It looks like a cache error. So far, so good – no new errors. If you see one please let me know.

      Not fixed yet.

      • This reply was modified 3 years, 11 months ago by Matthew Brown.
    • 5th May 2020 at 6:02 pm #2452
      jeffjohns
      Participant

      Not sure if related.

      I had errors trying to accept an invitation to a group. Fix was inspect, get URL, and manually navigate to it. Worked fine and I joined. Seems like a JavaScript error.

      • 5th May 2020 at 6:35 pm #2456
        Jason Latnar
        Participant

        Not sure if also related.

        I can’t post a reply to Matt’s update in his group. The form refuses to send my comment.

      • 5th May 2020 at 6:44 pm #2457
        Matthew Brown
        Keymaster

        Jason, you might not have had the page update but the comment made it through anyway.

        jeffjohns, I’m not sure why that would be. It seems like something is breaking the REST API.

    • 6th May 2020 at 10:38 pm #2458
      Matthew Brown
      Keymaster

      Can you test again to see if the problem still exists?

      • 6th May 2020 at 11:30 pm #2460
        jeffjohns
        Participant

        I can’t confirm the invite issue but I commented on some things well enough/

      • 6th May 2020 at 11:34 pm #2461
        Jason Latnar
        Participant

        Me too. Comments working again. Whatever you done it fixed it.

    • 7th May 2020 at 4:33 pm #2466
      Matthew Brown
      Keymaster

      Okay, I’m certain we have got it this time. Let me know if it happens again.

      I strongly dislike intermittent errors because they are a nightmare to track down.

  • Author
    Posts
Viewing 5 reply threads
  • You must be logged in to reply to this topic.